Salon100X Software for spas
Spa software that sells the gift card and books the treatment.
A spa sells time and calm, and both are easy to lose at the desk. A half-day package with a facial and a massage on different therapists, a gift card bought at eleven at night for a birthday tomorrow, a health questionnaire that should have been signed before the robe went on. Salon100X handles each of those without the front desk becoming the loudest part of the building.
Ready at first login
Pick Spa and the treatment menu arrives set up.
Choose Spa when you create your first location and the treatment menu, categories, staff roles, retail products, opening hours and settings arrive filled in for a spa. Rename the treatments to match your menu, set the durations you actually run, and add the products you retail.
Each location keeps its own opening hours, appointment settings and Stripe account, which matters the moment a second site or a hotel spa comes along.
- Treatment categories and services for a spa, ready to edit
- Staff roles with commission rates attached
- Retail products with cost, retail price and stock level
- Opening hours, appointment and financial settings per location
Product capture pending
Screenshot: the Services screen of a newly created Spa location, showing the pre-filled treatment categories and services before any edits
Sold online
Gift cards at eleven at night, packages and memberships in the portal.
Gift cards sell from your public page from £1 to £10,000 through Stripe, and the balance link is emailed to the recipient, so a last-minute present still arrives on time. In reception, staff issue physical or digital cards with an expiry date and a message, and redeem them against a booking.
Packages are created by your team and bought by clients online or in their portal, and a client can add one during online booking. Memberships are billed as Stripe subscriptions, monthly, quarterly or yearly, with a two-day grace period on a failed payment; the client upgrades, cancels and downloads invoices in the portal, and the owner sees memberships across every location.
Product capture pending
Screenshot: the spa's public gift card purchase page with amount, recipient name, email and message fields
Diary
A package is one booking, two therapists, its own timings.
The day view shows every therapist as a column with a live time line, so the desk can see who finishes at three and who has a gap after the couples' treatment. Staff build multi-service appointments with each service on its own therapist and its own time, which is how a half-day package with a facial and a massage sits in the diary as one booking.
Blocked time covers turnaround between treatments, training and lunch. Check-in records the arrival with a note, and follow-up appointments link back to the original visit.
Product capture pending
Screenshot: the day view calendar for a spa with therapist columns, a package appointment split into a facial and a massage on two therapists, and a Break block between them
Forms and records
The health questionnaire signed before the robe goes on.
Build the questionnaire once: text and choice fields for medical history and contraindications, a consent statement, a signature. Send it as a signed link when the booking is made so it is done before the client arrives, or hand over a tablet in reception. Every submission downloads as a PDF for your records.
The client record shows upcoming, past and cancelled visits, lifetime spend, the top five treatments they book, loyalty points, membership, gift cards and packages, so a therapist knows what a returning guest had last time.
Product capture pending
Screenshot: a spa consultation form in tablet mode with health questions, a consent statement and a signature box
Reviews and repeat visits
Reviews steered to Google, and the moments a spa forgets to mark.
The thank-you email after a paid visit invites the client to record a 10 to 15 second video or write a review. Four hours after a completed visit a text asks for a rating: four and five stars go to your Google, Trustpilot or Facebook page, and lower scores stay with the manager.
Automations pick up the moments a spa would otherwise miss: a birthday, a package about to expire, a membership anniversary, a client who has not been in for months. Segments by spend, last visit or treatment feed email and SMS campaigns for the gifting seasons.
Email and SMS campaigns (SMS needs your own Twilio account). Review requests go by SMS too.
Product capture pending
Screenshot: the automations builder with a package-expiring trigger, a wait step and an email step
Reports
The figures a spa owner and their accountant ask for.
Thirty reports with date, location and therapist filters, exported as CSV or PDF, or emailed daily, weekly or monthly to whoever needs them. The manager dashboard opens on Today at a glance; the owner dashboard totals every location on one screen.
Gift card liability
What has been sold and not yet redeemed, which your accountant asks for in January.
Package liability
Sessions paid for and still owed to clients.
Top services
Which treatments carry the month and which sit on the menu unused.
New vs returning
Whether the gifting season brought guests back or only brought them once.
Top clients by lifetime value
The guests worth a personal call when a new treatment launches.
Questions
Straight answers.
Can a client buy a spa day package online?
How do memberships work?
Can the health questionnaire be completed before arrival?
We have two sites. Does it handle that?
See a spa diary and a gift card sale in the demo.
We open a Spa location as it arrives at first login, build a package appointment across two therapists, buy a gift card from the public page and pull the liability report your accountant will ask for. Bring your questions.