Plenty of booking chatbots answer a question and then hand the client a link. The Salon100X assistant checks your real diary, finds a free 30-minute slot with the right stylist, books it and reads back an 8-character reference. Inside the salon, your team type a request and the Copilot does the admin, after showing them exactly what it is about to do.
Booking Assistant
Clients type, dictate or talk. It books.
The assistant sits as a chat bubble on your salon's public landing page, each location page and the online booking page. A client asks for what they want in their own words. It finds the location, the service and the specialist, then shows real availability in 30-minute slots.
When the client picks a time it books the appointment and gives them an 8-character booking reference. Logged-in clients are greeted by name and reminded of their next bookings. Guests give a name and email first and are recognised by email the next time.
- Text chat: the client types and the reply streams in
- Dictation: tap the mic and speak for up to 60 seconds
- Live voice: tap to talk and hold a conversation in the browser, in English
- Reschedule or cancel with the reference and phone number, inside your cancellation notice window
Clients talk to the assistant in their browser, in English. It does not answer your phone.
Product capture pending
Screen recording: the Booking Assistant chat bubble on a salon's public booking page. A client types a request for a cut and blow dry on Saturday afternoon with any available stylist, the assistant lists free 30-minute slots, reads the chosen booking back, asks for a yes and shows the 8-character booking reference.
Before it acts
It reads every change back and waits for a yes.
Nothing is booked, moved or cancelled on a client's say-so alone. The assistant repeats the service, stylist, date and time and asks the client to confirm. Only then does it write to the diary.
Rescheduling and cancelling need the booking reference and the phone number on the booking. Both respect your cancellation notice window, which is 24 hours unless you change it.
Product capture pending
Screenshot: an assistant conversation where the client asks to move their appointment. The assistant repeats the new date, time and stylist and asks the client to confirm before the diary changes.
Front Desk Copilot
Type the request. The Copilot does the admin.
The Copilot opens from a button at the top of your dashboard sidebar. Staff type plain requests such as "Create an appointment for Priya Sharma tomorrow at 2pm" and it does the work in the same system your front desk already uses.
It lists, creates, reschedules and cancels appointments, and changes their notes, service or price. It searches, creates and updates client records, and it will not create a duplicate phone number. It can add a new staff member too, setting up their login and sending the welcome email.
- Appointments: list, create, reschedule, cancel, change notes, service or price
- Clients: search, create, update and delete, with duplicate phone numbers blocked
- Services and staff: create and update, with a welcome email for each new employee
- Export payroll, check pending forms, review stats and commission statements
Product capture pending
Screen recording: the Front Desk Copilot page in the staff dashboard. A staff member types a request to create an appointment for a named client tomorrow at 2pm, the Copilot shows the details with Yes and No buttons, the staff member taps Yes and the appointment appears in the diary.
Ask about the business
Ask how today went and get the numbers, not a shrug.
Type "How did today go?" and the Copilot answers with today's net revenue, bookings, average ticket, utilisation, retail attach and no-show rate. Ask for any period and it summarises it. Ask why a number moved and it tells you what changed.
It can run any of the 30 named reports in the same conversation, so a manager gets last month's no-show rate without leaving the chat.
Product capture pending
Screenshot: the Front Desk Copilot answering the question how did today go, with net revenue, bookings, average ticket, utilisation, retail attach and no-show rate laid out in the reply.
Safeguards
It only does what that staff member is allowed to do.
Every action the Copilot takes is checked against the real permissions of the person typing. A receptionist who cannot delete clients in the dashboard cannot delete them through the Copilot either.
Every create, update or delete shows Yes and No buttons before anything happens. Deletes go further: they need a single-use code that expires in five minutes, and they are refused if the record still has upcoming appointments. Every change is written to the activity log with who asked for it.
- Permissions checked against the staff member's own role
- Yes and No buttons before every create, update or delete
- Single-use delete code that expires in five minutes
- Deletes refused while upcoming appointments exist
- Every change written to the activity log
Questions
Straight answers.
Does the assistant answer the phone?
What if it books the wrong thing?
Can the Copilot delete a client by mistake?
Do I need my own AI account, or pay per message?
Is the assistant switched on from day one?
See both assistants on a real diary.
Book a demo and we will book, move and cancel an appointment through the assistant, then ask the Copilot how the day went.